Carpet Care FAQs

Why Should I Have My Carpet Professionally Cleaned?
In addition to looking nicer and restoring the original luster, regular professional carpet cleaning by Legendary Carpet Care can extend your carpet’s life. Depending on the carpet manufacturer, consistent carpet cleaning may also be required to maintain the warranty. Without regular carpet cleaning, your home or office is at risk of retaining dirt, dust, pet dander and other allergens.

How Often Should I Clean My Carpets?
On average, carpets should be cleaned about every 6-12 months. Determining how often to clean your carpets depends on the “carpet traffic.” How many people live in your home? How many visitors do you have? How many people work in your office building and how much foot traffic do you see on a daily basis? Additionally, pets, children and additional environmental factors such as sand; oil from driveways and parking lots; pollen and fertilizers from yards and fields; and spills from your kitchen or bathroom contribute to needing regular carpet cleaning from Legendary Carpet Care.

Does Carpet Cleaning Eliminate Odors?
The process we use to professionally clean carpeting removes most, if not all, common odors. There are more difficult odors to remove, such as those from pets or smoke that can linger and require a deodorizer for removal.

Will Regular Carpet Cleaning Wear Out My Carpet Faster?
No. Professional carpet cleaning restores your carpet, helping prolong the carpet’s life. Carpets wear down due to abrasive buildup of soil, dirt and debris.

How Do I Need to Prepare for a Professional Carpet Cleaning?
While it’s not mandatory, we highly recommend vacuuming prior to your carpet cleaning. All visible debris should be removed and we can move furniture, provided the request to do so is reasonable (i.e. we will not move large armoires, bookcases, highly valuable items or large fish tanks, etc). All fragile items should be removed as well. If there are specific stains requiring attention, please let us know where and what type (if known) so we can address them. Pets usually should be removed from the home or business during cleaning as well.

Will All of the Stains Come Out?
It depends on the stain. Some carpet stains are difficult or simply impossible to completely remove, but Legendary Carpet Care always uses an advanced stain removal process that is not available over-the-counter. Our success rate on stain removal is very high for all different kinds of stains.

How Long Will it Take for my Carpet or Furniture to Dry?
When Legendary Carpet Care cleans your carpets, it takes about 2 – 6 hours for carpet to dry as we have state of the art equipment that pulls more moisture out of carpet, thus, shortening the dry time. When you have your carpet cleaned by another company, it could take longer. Humid days may take your carpet and furniture longer to dry.

How Long Until I Can Walk on My Carpets?

You can walk on your carpets as soon as we walk out the door, but we recommend a very limited traffic path until it’s entirely dry. On hard surfaces, like tile and hardwood, be careful when wet, because it will be slippery.

Why Are Spots Reappearing After Cleaning?

It’s called “wicking.” The spot that was treated seeped back into the backing of the carpet and maybe even the padding. This happens most often with pet urine and any spilled substance in a large amount. When the carpet is cleaned, the stain is removed from the pile of the carpeting. As the carpet dries, the moisture settles back into the carpet and into the pile. So this is what can occasionally make the stains reappear. If this happens to you after your carpet cleaning, give us a call for the proper treatment. Thanks to our satisfaction guarantee there is no need to worry about additional cost.